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Current Research Papers by the Wharton Marketing
Faculty
This page lists, alphabetically by faculty author, research
papers which are "working papers," that is, the research is still in progress. Many of these
papers have been submitted to refereed journals for feedback, but the
authors also appreciate comments from peers and other readers. These
papers will usually be published in a research journal or as a chapter in a
book within a year or two (and are then removed from this list).
Papers in the former Marketing Department Working Papers Series, which included
selected papers by Marketing faculty from 1987 to
1994 and from 1995 to 2001, are not
available.
We are striving to make all working papers available online in Adobe's
PDF format, but in some cases this has not been possible. If you wish to
contact the author about an unavailable paper, please use the e-mail link
provided next to his or her name.
Use the Search button at
the top of this page to find a specific topic in such key
decision areas as competitive strategy, creating and managing customer
value, new product development and diffusion, and increasing marketing mix
effectiveness, as well as a variety of miscellaneous topics.
J. Scott Armstrong -
Faculty Page - E-mail
-
J. Scott Armstrong and Kesten C. Green, "Competitor-oriented Objectives:
The Myth of Market Share" - Full Text
-
Alfred G. Cuzán, J. Scott
Armstrong, and Randall J. Jones, "Combining Methods to Forecast the 2004
Presidential Election: The Pollyvote" - Full
Text
-
Raymond Hubbard and J. Scott Armstrong, "Incompatible Measures of 'Statistical
Significance': P's and α's" -
Full Text
-
Kesten C. Green and J. Scott Armstrong, "Value of Expertise for
Forecasting Decisions in Conflicts" -
Full Text
-
Kesten C. Green and J. Scott Armstrong "Structured Analogies in
Forecasting" -
Full Text
- J. S. Armstrong, Fred Collopy, and J. Thomas Yokum, "Decomposition
by Causal Forces: A Procedure for Forecasting Complex Time Series,"
forthcoming in International Journal of Forecasting - Full Text
David R. Bell - Faculty
Page - E-mail
- D. R. Bell and Christian A. L. Hilber, "An Empirical Test of the
Theory of Sales: Do Household Storage Costs Affect Consumer and Store
Behavior" - Full Text
- D. R. Bell and Yasemin Boztuğ
(2004), "The Effect of Inventory on Purchase Incidence: Empirical
Anlaysis of Oposing Forces of Storage and Consumption" -
Full Text
- D. R. Bell,. "Issues in Retailing," University of Chile, July 13, 2004
- Web version
- Original PowerPoint version
- D. R. Bell and Sangyoung Song (2004), "Social Contagion and Trial on
the Internet: Evidence from Online Grocery Retailing" -
Full Text
- D. R. Bell, Andre Bonfrer, and Pradeep K. Chintagunta (2003,
"Recovering SKU-level Preferences and Response Sensitivities form Market
Share Models Estimated on Item Aggregates" -
Full Text
-
D. R. Bell, Yusong Wang, and V. Padmanabhan (2002), "The Effect of Partial Forward Integration
on Retailer Behavior: An Explanantion for Co-Located Stores" -
Full Text
with
Technical Appendix
-
D. R. Bell and Yusong Wang (2002), "Customer-Centric Coordination:
Structure and Contracts in Channels of Distribution," revising for Sloan Management Review
- D. R. Bell and J. Chiang (2001), "Coupon Bundles and Consumer Budgets" - Abstract
- D. R. Bell, Randolph E.
Bucklin, and Catarina Sismeiro (2000), "Consumer Shopping Behaviors and In-Store
Expenditure Decisions" - Full Text
- D. R. Bell and G.
J. Fitzsimons (2000), "An Experimental and Empirical Analysis of Consumer
Response to Stockouts" -
Full Text
Lisa E. Bolton - Faculty
Page - E-mail
- Bolton, Lisa E. and Joseph W. Alba, "Consumer Response to the Pricing and Utility of Goods and Services" -
Full Text
- Bolton, Lisa E. and Chip Heath, "Believing in First Mover Advantage" -
Full Text
- Bolton, Lisa E., Paul N. Bloom, and Joel B. Cohen, "The Marketing of
'Get Out of Jail Free
Cards': How Remedies Encourage Risky Consumption Behavior" - Full Text
Eric Bradlow - Faculty
Page - E-mail
- Andres Musalem, E. T. Bradlow, and
Jagmohan S. Raju, "On the
Estimation of Individual-Level Choice Models on Aggregate Share Data
using Data Augmentation" -
Full Text
- Young-Hoon Park, Su Bom Rhee, and E. T. Bradlow (2003), "An Integrated
Model for Who, When, and How Much in Internet Auctions" -
Full Text
- Maurice E. Schweitzer, John C. Hershey, and E. T. Bradlow (2003),
"Promises and Lies: Restoring Violated Trust" -
Full Text
- E. T. Bradlow, Y. Hu, and T.-H. Ho, "A
Learning-Based Model for Inputting Missing Levels in Partial Conjoint
Profiles," submitted to Marketing Science -
Full Text
- E. T. Bradlow, S. J. Hoch, and J. W. Hutchinson,
"An Assessment of Basic Computer Proficiency Among Active Internet Users:
Test Construction, Calibration, Antecedents, and Consequences," to appear
in Journal of Educational and Behavioral Statistics - Full
Text
- E. Zanutto and E. T. Bradlow, "The Perils of Data Pruning in
Consumer Choice Models" submitted to Journal of Marketing
Research - Full Text
- E. T. Bradlow, "The Big Three and Donations: A Bayesian Modeling
Approach," submitted to Journal of Marketing Research
- E. T. Bradlow, P. E. Green, and A. M.
Krieger, "Hierarchical Bayes in Conjoint Analysis: An Application Involving
Embedded Prices"
- Cain, L. B., E. T. Bradlow, and
L. M. Lodish,
"Who's #1? Accounting for Heterogeneity in Sales Force Evaluation,"
submitted to Marketing Science
- Schmittlein, D. C. and E. T. Bradlow,
"Launching New Nondurables in Japan: Marketing Practices and Marketing
Consequences"
- Bradlow, E. T. and J. S. Steckel, "A Bayesian Model for Internet
Pageview Data"
George S. Day - Faculty
Page - E-mail
- "Customer Relationships Go Digital" with Katrina Hubbard, to be
revised for
Sloan Management Review -
Full Text
- "Shakeouts in Digital Markets" with Adam Fein, to be revised for
California
Management Review - Full Text (PDF)
- "Diagnosing the Customer Relating Capability" with
C. Van den Bulte, to be
submitted to Journal of Marketing
- "Winning the Competition for Customer Relationships" to be submitted
to Sloan Management Review -
Full Text
- "Propensity to Answer Surveys on the Internet," with Katrina Hubbard
and Elaine Zannuto, to be submitted to the Journal of Marketing
Research
- "Marketing and the CEO's Growth Imperative?"to be submitted to
Marketing Management -
Full Text
Xavier Drèze -
Faculty Page -
E-mail
Jehoshua Eliashberg - Faculty Page - E-mail
-
"A New Dynamic Market Share Forecasting Model
Incorporating Dyadic Decision Making," (with Min Ding)
-
"Antecedents and Consequences of Third-Party Products Systems:
Lessons from the International Motion Picture Industry" (with Mark Leenders)
-
"Prerelease Product Expectations and Market
Performance: An Empirical Analysis" (with Anita Elberse, and Tech-Hua
Ho)
Skander Essegaier -
Faculty Page - E-mail
- Skander Essegaier, "Pricing Access Services
in the Presence of Flexible Capacity," March 2003.
- Skander Essegaier, " Pricing Access
Services with Fluctuating Demand," August 2003.
- Skander Essegaier, K. Sudhir and Joseph Pancras "Inferring
Hierarchical Market Structure: The Impact of Unobserved Market
Characteristics," July 2002.
- Skander Essegaier and Tamer Boyaci, "Manufacturer's
Target Rebate Policies and Retail Competition," June 2001.
Peter S. Fader - Faculty
Page - E-mail
- Fader, Peter S. and Bruce G. S. Hardie (2005), "The
Value of Simple Models in New Product Forecasting and Customer-Base
Analysis," Applied Stochastic Models in Business and Industry,
forthcoming -
Full Text
- Fader. Peter S., Bruce G.S.Hardie, and Ka Lok Lee
(2005), "'Counting Your Customers' the Easy Way: An Alternative to the
Pareto/NBD Model." forthcoming, Marketing
Science - Full Text
- Schweidel, David A., Peter S. Fader, and Robert J.
Meyer (October 2004), "What Matters in Managerial Judgments of Customer
Value?" under first review at Journal of Marketing -
Full Text.
- Fader, Peter S., Bruce G. S.Hardie, and Paul
D.Berger (September 2004), "Customer-Base Analysis with Discrete-Time
Transaction Data," under first review at Management Science -
Full Text
- Fader, Peter S., Bruce G. S. Hardie, and Ka Lok Lee
(July 2004),
"RFM and CLV: Using Iso-value Curves for Customer Base Analysis" -
Full Text
- Fader, Peter S.
and Bruce G. S. Hardie, "Can We Infer 'Trial and Repeat' Numbers From
Aggregate Sales Data?," under first review at Journal of Marketing
Research (July 2003) ?
Full Text
- Fader. Peter S.,
Bruce G. S. Hardie, Robert Stevens, and Jim Findley, "Forecasting New
Product Sales in a Controlled Test Market Environment," under first review
at Interfaces (July 2003) -
Full Text
- Park, Young-Hoon and
Peter S. Fader, "Modeling Browsing Behavior at Multiple Websites,"
forthcoming
Marketing Science -
Full Text,
Technical Appendix
- Moe, Wendy and Peter
S. Fader, "Dynamic Conversion Behavior at e-Commerce Sites," forthcoming
in Management Science -
Full Text
- Moe, Wendy W. and
Peter S. Fader, "Capturing Evolving Visit Behavior in Clickstream Data,"
under second review at Journal of Interactive Marketing (May 2003)
-
Full Text
- Johnson, Eric J.,
Wendy Moe, Peter S. Fader, Steven Bellman, and Jerry Lohse, "On the Depth
and Dynamics of Online Search Behavior," under fourth review at
Management Science (May 2003) -
Full Text
- Hardie, Bruce
G.S., Leonard M. Lodish, Peter S. Fader, Alistair P. Sutcliffe, and
William T. Kirk, "Attribute-based Market Share Models: Methodological
Developments and Managerial Applications," Completed first review at
Marketing Science, being revised for resubmission.
Paul E. Green - Faculty
Page - E-mail
- E. T. Bradlow, P. E.
Green, and A. M. Krieger, "Hieracrhical Bayes in Conjoint Analysis: An
Application Involving Embedded Prices"
Stephen J. Hoch - Faculty
Page - E-mail
- Edward J. Fox and S. J. Hoch, "Cherry Picking" -
Full Text
- E. T. Bradlow, S. J. Hoch,
and J. W. Hutchinson,
"Test Construction, Calibration, Antecedents, and Consequences of Basic
Computer Proficiency," submitted to Journal of Educational and
Behavioral Statistics -
Full
Text
- S. J. Hoch, Alan L.
Montgomery, and Young-Hoon Park, "Long-Term Growth Trends in Private Label
Market Shares," Full Text
- Erica Mina Okada and S. J. Hoch, "Spending Time versus Spending
Money," Full Text
J. Wesley Hutchinson - Faculty Page - E-mail
- Pierre Chandon, J. W.
Hutchinson, and Scott H. Young (2002), "Unseen is Unsold: Assess
Visual Equity with Commercial Eye-Tracking Data," under
review at Marketing Science -
Full Text
- Chandon, Pierre, J. Wesley Hutchinson, and Scott H.
Young (2001), "Measuring the Value of Point-of-Purchase Marketing with
Commercial Eye-Tracking Data," under revision for Journal of Marketing
Research -
Full Text
- Hutchinson, J. Wesley, Joseph W. Alba, and Eric
Eisenstein (2001) "Numerical Inferences: The Effects of Prior Expectations,
Semantic Frames, and Graphical Formats on Budget Allocation Decisions" - Full Text
Barbara E. Kahn - Faculty
Page - E-mail
- Andrea Morales, Barbara E. Kahn, Cynthia Huffman, Leigh McAlister,
and Susan M. Bronizrszyk, "Perceptions of Assortment Variety: The
Effects of Congruency Between Consumer's Internal and Retailer's
External Organization," forthcoming in Journal of Retailing -
Full Text
- Elizabeth Gelfand Miller, Mary Frances Luce, Barbara E. Kahn, and Emily F.
Conant, "The Emotional Costs of Mammography Efficacy," under
review at Journal of Applied Social Psychology -Full Text
- Satya Menon and Barbara E. Kahn, "Corporate Sponsorship of Philanthropic
Activities: When Do They Impact Perception of Sponsor Brand?"
forthcoming in Journal of Consumer Psychology -Full Text
Leonard M. Lodish -
Faculty Page - E-mail
- "When do Higher Prices Increase Demand? The Dual Role of Price in
Consumers' Judgments" with Manoj Thomas and Vicki Morwitz, submitted to
Marketing Science, 2003 - Full
Text
- Cain, L. B., E. T. Bradlow, and L. M. Lodish,
"Who's #1? Accounting for Heterogeneity in Sales Force Evaluation,"
submitted to Marketing Science
- C. B. Bhattacharya and Leonard M.
Lodish, "Brand Health: Basic Concepts and a Store Scanner Data
Application," submitted to Marketing Science -
Abstract
- B. G. S. Hardie, L. M. Lodish, P. S. Fader,
A. P. Sutcliffe,
and W. T. Kirk, "Attribute-based Market Share Models: Methodological
Development and Managerial Applications," under revision at
Marketing Science -
Abstract
-
"Myopia and Competitive Reputations in De-Escalating
Promotional Compilation: Game Theoretic Intuition versus Naive Decision
Making," with Amy Kallianpur, submitted to Management Science.
-
"Consumer Shopping and Spending Across Retail Formats,"
with Ed Fox and Alan Montgomery, to appear in
Journal of Business.
-
"Use of 'Marketing Metrics' - A Different Point of View,"
to appear in an MSI and Yaffee Center invited series on Marketing Metrics,
edited by D. Reibstein and Rajeev Batra.
-
C. Bhattacharya and L. M. Lodish, "Towards a System for Monitoring Brand Health" - Abstract
-
C. Bhattacharya and L. M. Lodish, "A System for Monitoring Brand
Health" - Abstract
-
"Wine Pricing: A Regression Analysis in the V.S. Market," with L.
Arias, Orkun Sak, and Andres Musalem, under 2nd review for The
Journal of Wine Marketing.
Mary Frances Luce -
Faculty Page -
E-mail
- Elizabeth Gelfand Miller, Mary Frances Luce,
Barbara E. Kahn, and Emily F. Conant, "The Emotional Costs of Mammography Efficacy,"
submitted to Journal of Applied Social Psychology -Full Text
- B. Kahn and Mary Frances
Luce, "Understanding High Stakes Consumer Decisions in Repeated Contexts:
The Problem of Mammography Adherence Following False Alarm Test Results,"
forthcoming in
Marketing Science
- Drolet, Aimee and Mary Frances Luce, "The Rationalizing Effects of
Cognitive Load on Emotional-Based Trade-off Avoidance," conditionally
accepted for
Journal of Consumer Research -
Full Text
- Mary Frances Luce, Jianmin Jia, and Gregory W. Fischer, "How Much
Do You Like It? Within-Alternative Conflict and Subjective Confidence in
Consumer Judgments," forthcoming in Journal of
Consumer Research -
Full Text
- Jennifer Edson Escalas and Mary Frances Luce, "Does Taking Your
Eyes Off the Price Make You a Better Consumer? Understanding the Effects
of Process-Focused
Thought During Advertising," under revision for Journal of Consumer
Research -
Full Text
- Jennifer Edson Escalas and Mary Frances Luce, "Process vs. Outcome
Thought Focus and Advertising," forthcoming in Journal of Consumer
Psychology - Full Text
Robert Meyer - Faculty
Page - E-mail
-
Meyer, R. J., N. Janakiraman
and A. Morales,
"The Mental Accounting of Price Shocks: The
Effect of Unexpected Price Changes on Cross-Category Purchase Patterns,"
under review, The Journal of Consumer
Research.
-
Meyer, R. J., "The
Psychology of Post-Purchase Product Maintenance Decisions: On the Care
and Feeding of Virtual Pets," under review, The Journal of Consumer Research.
-
Meyer, R., Tyagi, R., and Walsh, J., "An
Experimental Analysis of Dynamic Pricing in Markets with Uncertain
Demand", under review, Journal of Marketing Research.
Keith Niedermeier -
Faculty Page - Email
- "Inaction Inertia and the Role of Experienced and Anticipated
Regret," with Y. Fujikawa and W. T. Ross, Jr. -
Full Text
(PDF)
Jagmohan S. Raju - Faculty
Page - E-mail
- Andres Musalem, E. T. Bradlow,
and Jagmohan S. Raju, "On the Estimation of Individual-Level Choice
Models on Aggregate Share Data using Data Augmentation" -
Full Text
- Rajeev Tyagi and J. S. Raju, "Effect of Downstream Competition on Speed
of New Product Entry," under review at Management Science
- Rajeev Tyagi and J. S. Raju, "Preemptive National Brand Positioning
Strategies in Response to Store Brand Entry," under revision for
Management Science
- Serdar Seyman and J. S. Raju, "Effect of Category Characteristics on
the Optimal Number of Store Brands," under revision for Journal of
Retailing
- Yusong Wang, J. S. Raju, and Sanjay K. Dhar, "The Choice of
Consequences of Using a Category Captain for Category Management," under
review at Marketing Science
- Abhik Roy, Namwoon Kim, and J. S. Raju, "A Comparison of New Industrial
Organization Approaches for Testing Competitive Interactions: An Analysis
of Five Industries"
Americus Reed II - Faculty
Page - E-mail
-
Lisa E. Bolton, and Americus Reed II, (2004) "Sticky
Priors: The Perseverance of Identify Effects on Judgment" Journal of Marketing
Research, Forthcoming - Full Text (PDF)
-
Reed II, Americus (2002), "When what I think
depends on who I am: Social Identity and Symbolic Preference Formation"
- Full Text
(PDF)
-
Reed II, Americus (2002). "The Self-importance of
Moral Identity." Co-authored with Karl Aquino - Full
Text (PDF)
-
Reed II, Americus (2002). "Is the road less
traveled really less enjoyed" Comment on Ariely and Levav (2000).
Co-authored with David Wooten. -Full Text (PDF)
David J. Reibstein -
Faculty Page - E-mail
- P. Farris, P. Pfeifer, D. Reibstein, and E. van Nierop, "Why is Five a
Crowd in the Market Share Attraction Model: The Dynamic Stability of
Competition," under revision for Marketing Science -Full Text
- D. J. Reibstein, Tony O'Driscoll, and Venkatesh Shankar, "Mobile
e-Business: Disruptive Technology or Untethered Extension of Business as
Usual?", under review at Sloan Management Review
- M. Debruyne and D. J. Reibstein, "Incumbents' Response to Competitive
Innovation: The Role of Competitors' Behavior in Determining Response
Time," under revision for Marketing Science - Full
Text
David C. Schmittlein - Faculty Page - E-mail
- D. C. Schmittlein and D. G. Morrison, "The Marketing of in vitro
Fertilization Procedures" - Abstract
- D. C. Schmittlein, and D.G. Morrison, "No Problem! How
Confident Comforting Findings from JCR Pretests, Manipulation
Checks, and Problem-Incidence Levels" - Abstract
- D, Bowman, J. U. Farley, and D. C. Schmittlein,, "Cross-National
Empirical Generalization of a Supplier-Selection and Usage Model for
Foreign Exchange Services" - Abstract
- J. Farley and D. C. Schmittlein, "Assessing How Many Customers Have
Really Been "Won" or "Lost" in Industrial Markets" -
Abstract
Deborah Small - Faculty Page
- E-mail - Please contact
Prof. Small if you wish a copy of one of these manuscripts:
-
"Can Insight Breed Callousness? The
Impact of Learning about the Identifiable Victim Effect on Sympathy"
(with George Loewenstein and Paul Slovic)
-
"The
Devil You Know: The Effects of Identifiability on Punitiveness," (with
George Loewenstein)
-
"Emotional Politics: Personal Sadness
and Anger Shape Welfare Preferences," (with Jennifer Lerner)
-
"Who
goes to the bargaining table? Understanding gender variation in the
initiation of negotiations," (with Michele Gelfand, Linda Babcock, and
Hilary Gettman)
-
"Emotion Priming and
Attributions for Terrorism: Americans' Reactions in a National
Field Experiment," (with Jennifer Lerner, Roxana Gonzalez, and Baruch
Fischhoff)
-
"Error and Bias in
Comparative Social Judgment: On Being Both Better and Worse Than
We Think We Are," (with Don Moore)
Christophe Van den Bulte - Faculty Page - E-mail
- C. Van den Bulte, A. Lievens, and R. K. Moenaert, "Market Knowledge Spillovers
and Differential Absorption within Marketing Departments"
-Full Text
- C. Van den Bulte and G. L. Lilien, "Two-Stage
Partial Observability Models of Innovation Adoption"-
Full Text
- N. Siggelkow and C. Van den Bulte, "Directions of Growth: A Test of
Positioning, Resource, and Legitimazation, and Vicarious Learning Arguments" - Full Text
- G. Szulanski, S.
G. Winter, R. Cappetta, and C. Van den Bulte, "Opening
the Black Box of Knowledge Transfer: The Role of Replication Accuracy" -
Full Text
Scott Ward - Faculty Page
-E-mail
- S. Ward and P. C. Uchoa, "How Small Firms in LDCs Can Develop Export
Marketing Strategies: The Case of Brazil"
- S. Ward, "Speeding Adoption of High-Tech Products," under review
at Harvard Business Review
Patti Williams -
Faculty Page - E-mail
-
Schweidel, David A., Eric T.
Bradlow, and Patti Williams, "A Feature-Based Approach to Assessing
Advertisement Similarity."
Full Text
(PDF)
-
P. Williams, L. G. Block, and G. J. Fitzsimons, "When Asking Questions
about Health Behaviors Helps versus Hurts Respondents" -
Full Text (PDF)
-
P. Williams, "The Impact of Emotional Advertising Appeals
on Consumer Implicit and Explicit Memory: A Diagnosticity versus
Accessibility Perspective"
-
P. Williams and A. Drolet, "The Moderating Influence
of Aging on Responses to Rational Versus Emotional Advertising Appeals,"
Funded in part by the Marketing Science Institute - Full
Text (PDF)
-
P. Williams and J. L. Aaker, "Reflections of Reality:
Mixed Emotions and Perceptions of Verisimilitude" Manuscript in
preparation
-
P. Williams and V. Morwitz, "Consumer Implicit Memory for
Prices"
-
G. Fitzsimons, J. Nunes, and P. Williams, "License to
Sin: The Liberating Role of Reporting Expectations"
-
Fitzsimons,
Gavan, Patti Williams and Jane Machin, "Ambivalence between Implicit
and Explicit Attitudes"
-
Williams, Patti and Loraine Lau, "Appraisal Tendencies of
Discrete Mixed Emotions"
-
Ramanathan, Suresh and Patti Williams, "Oops, Will I
Do It Again? Mixed Emotions after
Impulsive Behaviors"
Yoram (Jerry) Wind -
Faculty Page - E-mail
-
"A Dual Approach to the Analysis of Buyers? Brand Consideration Sets," with
Abba M. Krieger and Paul E. Green, under review at Journal of Marketing
Research
-
"Applying Conjoint Analysis to Legal Disputes: A Case Study," with Paul E.
Green and Abba Krieger, Wharton School Working Paper 2002
-
"Winning the Digital Transformation Race," with Raffi Amit, Morris Cohen, and
Jergen Wunram, Wharton Working Paper 2002
-
"Spatial Representation and Identification of Asymmetric Competition," with
Wayne S. DeSarbo and Rajeep Grewal, Penn State Working Paper, 2002
Z. John Zhang - Faculty Page
- E-mail
-
"A Non-Price-Discrimination Theory of Rebates," with Yuxin
Chen and Sridhar Moorthy.
-
"Price-for-Information Effect and Benefit of
Behavior-Based Targeted Pricing," with Yuxin Chen.
-
"Dynamic Targeted Promotions: A Customer Retention and
Acquisition Perspective," with Gila E. Fruchter.
-
"Dominant Retailer and Channel Coordination," with
Jagmohan Raju.
-
"Pricing Implications of 'Click-and-Mortar' Combo," with
Yunchuan Liu.
-
"Targeted Pricing and Channel Management,"
with Yuxin Chen.
-
"The Benefit of Targeted Pricing in a Channel," with
Yunchuan Liu.
-
"Sherlock Holmes' Dog and Retail Online Expansion," with
Yunchuan Liu and Sunil Gupta.
-
"Should Price Increases Be Targeted?" with Fred Feinberg
and Aradhna Krishna.
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